Consultation Booking

UNDERSTANDING YOUR ORGANIZATION CYBERSECURITY NEEDS

Frequently Asked Questions

  • Consultation services provided by CHRISTIAN SAJERE PTY. LTD. (“the Company”) are invoiced at a rate of $199 US Dollars per hour, with billing occurring in 30-minute increments. New customers are required to make a minimum purchase of one hour for the initial consultation.
  • Consultation fee counts towards Project Delivery cost, only if Project(s) Execution,  and/or Cybersecurity and/or  IT Solutions is Delivered or Provided by CHRISTIAN SAJERE PTY. LTD.
  • Any work performed outside of standard business hours or on holidays will incur an elevated billing rate.
  • Upon timely submission of a well-defined Scope of Work, the Company may provide an upfront estimate for the services to be rendered. This agreement is subject to the terms and conditions
  • The platform employed for communication during scheduled meetings is Zoom.
  • Participation via webcam is discretionary. In instances where a computer lacks an integrated microphone, participants are permitted to utilize a telephone for meeting audio. Specific instructions regarding these alternatives will be furnished subsequent to the confirmation of your appointment by the Consultant.
  • In the event that a remote connection is deemed necessary, a minimum of  72hours’ notice is mandated before the scheduled appointment. Such notice should include comprehensive details outlining the imperative for remote login or configuration. Any additional time expended in this regard will be subject to billing.
  • Should the necessity for remote configuration or login arise, participants are expected to facilitate a connection to their computer
    through Screenconnect at the initiation of the scheduled appointment. It is emphasized that the Company expresses a preference for the exclusive use of Screenconnect.
  •  We prefer not to use other meeting client or remote connection software.
  • Upon request, hours may be pre-purchased, subject to the establishment of an account. To initiate the billing account setup, the provision of billing information is required. Subsequently, an invoice reflecting the estimated hours discussed will be generated and dispatched. The credited hours will be applied to your account upon receipt of payment.
  • The hours acquired through pre-purchase will be credited to your account and are intended for use during the scheduled periods.
  • Hours that remain unused will expire one year from the date of purchase.
  • Subsequent to our acknowledgment of your initial request and the completion of your booking, you are welcome to provide any pertinent information you believe would enhance the effectiveness of the scheduled
    appointment.
  • It is expressly stated that any information submitted prior to an appointment will be subject to review solely at the discretion of the
    technician. CHRISTIAN SAJERE PTY. LTD., its employees, or representatives are under no obligation to examine any documentation in
    advance of the meeting, as such pre-meeting review is considered billable time.
  • Kindly refrain from transmitting passwords or sensitive information via email or the Contact form. The Consultant will either request such information during the scheduled meeting or coordinate a secure method for its submission.
  • Exclusion of Warranty on Work Hours:
    In consideration of the inherent nature of the services rendered, it is hereby clarified that no warranty is provided for the hours expended on the assigned tasks.
  • Unconditional Billability of Work Hours:
    Every hour dedicated to our services is deemed billable, irrespective of the ultimate outcome of the work conducted.
  • Client Responsibility for Hourly Limitations: While we may offer recommendations regarding the anticipated effort required for implementing solutions or resolving issues, it is imperative for you, as the client, to communicate if there exists a predetermined cap on the number of hours permissible for the engagement. The responsibility for establishing such limitations rests with the client.

Strengthening Business Cybersecurity with a Data Protection Centric Approach

We offer an actionable plan for safeguarding data, irrespective of the technology employed for data processing or storage, thereby adopting a data protection-centric approach to achieve secure business operations.

Analytics-Based Decision-Making with Emphasis on Evidence

In order to ensure the security and protection of business operations, it is imperative that security techniques, strategies, and plans are thoughtfully designed based on a thorough analysis of facts, evidence, and the current security landscape in the information technology industry.